Goodrise

Before you write

The alarm did not ring

Check that Goodrise still has alarm access (and, on Android, notifications), that the phone had charge, and that tomorrow was not skipped. Home shows when an alarm is not really set, and why. If a technical problem stopped your alarm, report it from the missed morning so your streak is not affected.

The photo will not pass

Get the whole object in frame with a little light on it. After three tries Goodrise offers a different object, and after three more you can confirm you are up yourself. If an object never works for you, remove it from your list in Settings.

I paid and the app still asks me to

Tap Restore on the paywall, or Settings → Restore purchases. If it still finds no subscription, check you are signed in to the store account you bought it with.

I want my data gone

Settings → Delete my data. It is immediate and cannot be undone.